Menu
Your Cart
Formabania.bg

Privacy Policy

Personal data protection and transparency in processing

This section describes the methods by which “Forma Banya” EOOD collects, processes and uses information about its customers and users when visiting and using the online store Formabania.bg.

Learn more
General information

What does this policy cover?

This section describes the methods by which “Forma Banya” EOOD, owner of the online furnishing store https://formabania.bg/, collects, processes and uses information about its customers and users who visit the website.

The privacy policy published in this section applies only to this website. “Forma Banya” EOOD is not responsible for the personal data policies of websites owned and administered by third parties.

If you do not agree with the terms in this section, you will not be able to use our website fully and should not continue using it. By visiting the website, you agree to the terms described in this section.

GDPR
Definitions and controller

Who processes personal data?

The personal data controller is “Forma Banya” EOOD. The main terms and contact details are described below.

Definitions

Main terms

  • Controller means “Forma Banya” EOOD.
  • User or Customer means any person using the website Formabania.bg.
  • GDPR means the General Data Protection Regulation — Regulation (EU) 2016/679.
Contacts

Data controller

The personal data controller is “Forma Banya” EOOD, with registered office and address of management: Sofia, 3D Prof. Kiril Popov Str., apt. 11, UIC BG204320423.

The data protection officer is the manager Aleksandar Stoynev. You can contact the controller by phone at 0700 900 30 or by e-mail at [email protected].

1. Privacy statement

Confidentiality and protection

“Forma Banya” EOOD declares that when processing any personal data provided by you, your confidentiality is respected and all necessary and legally required care is taken to protect the confidentiality of this data.

When handling personal data, “Forma Banya” EOOD takes measures to protect the information from loss, misuse, disclosure, alteration or destruction, as well as publication to unauthorized third parties.

2. Purpose of personal data

What do we use your data for?

The data is used solely for customer service, order processing, contact in case of issues, and newsletters where consent has been given.

01

Ordering as a customer or guest

When placing an order, the required information includes full name, e-mail address, contact phone number, delivery address, city/town and postal code.

02

Website registration

During voluntary registration, mandatory data such as name, e-mail, phone number, address, city/town, country, region and password is entered.

03

Contact form

When using the contact form https://formabania.bg/contact, it is necessary to enter full name and e-mail for reply.

04

Newsletter

Newsletter subscription is voluntary and is used to receive news, promotions and personal discount coupons.

05

Consent

By ticking the box “I have read and agree to the Personal Data Protection Policy”, the user declares that they are familiar with the terms and accept them.

06

Term and legal basis

The storage period for all successfully delivered orders is 10 years. The legal basis for processing personal data is your consent.

3. Third-party partners

Courier and logistics partners

To deliver products ordered from our website, we have agreements with the courier companies Speedy, Econt and Transpress for deliveries throughout Bulgaria.

For delivery purposes, it is necessary to provide the courier company with order information, including full name, phone number, information about the ordered products, city/town, delivery address and any additional information left by the customer regarding the delivery address.

Analytics tools

Website improvement

For the proper functioning of the website and to continuously improve the quality of the products offered, we use web solutions such as Google Webmaster Tool, Google Analytics and Facebook.

These tools may access your IP address and analyze your behavior while browsing the website, without identifying you as an individual.

4. Cookie policy

How do we use cookies?

Information about your visits to this website may be collected and processed — for example, which website you came from, what searches you perform and which pages, categories and products you browse.

This information is used to improve the website content and for statistical purposes. Cookies that collect certain information may be installed for this process.

A cookie is a small piece of information sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie.

You can learn more about cookies here: Google Cookies Policy.

5. Newsletter subscription

News, promotions and unsubscribe

Every user of the website and online store Formabania.bg may subscribe to our newsletter free of charge and unsubscribe from it free of charge at any time.

Subscription is voluntary and requires entering your e-mail in the subscription form. Unsubscribing can be done in the same way.

The purpose of the newsletter is marketing — to receive news about new products, promotions from Forma Banya stores and temporary personal discount coupons.

6. Rights under GDPR

Your rights as a personal data subject

Under the General Data Protection Regulation, you have the right to exercise the rights listed below.

Access

The right to request access to your personal data administered by us.

Correction

The right to have information corrected if you believe an error has been made.

Deletion

The right to request deletion of personal data or restriction of its processing.

Objection

The right to object at any time to the processing of your personal data.

Complaint

The right to file a complaint with the Commission for Personal Data Protection under the law.

7. Encrypted connection

SSL protection

To ensure high security and protection of personal data, the online store Formabania.bg is loaded through a secure HTTPS protocol thanks to the installed SSL security certificate.

8. Links to other pages

External links

Links and references to other websites may be published on this website. “Forma Banya” EOOD cannot guarantee the privacy standards and personal data protection policies of those websites.

Do you have a question?

Contact the personal data controller

For questions related to personal data, you can contact us by phone at 0700 900 30 or by e-mail at [email protected].

Privacy Policy

Personal Data Protection

 

This section describes the methods by which "Forma Bania Ltd" an owner of online bathroom furniture store https://formabania.bg/ collects, processes and uses the information for its customers and visitors of the website. The privacy policy posted in this section applies only to this webpage. Forma Bania Ltd. is not responsible for the personal data policies of third party web sites and administered by third parties.
 

If You do not agree to the terms in this section, You will not be able to use our site fully and should not use it in the future. In connection with Your visit to the https://formabania.bg/ website, You agree to the terms and conditions described in this section as follows:

 

DEFINITIONS
“Administrator” means Form Bania Ltd.
“User” or “Customer” means any person using the Formabania.bg website
“GDPR” stands for the EU General Data Protection Regulation of personal data (2016/679)
 

The administrator of the personal data is "Form Bania" EOOD, with headquarters and address of management: Sofia, “Prof. Kiril Popov” street № 3, ap. 11, registered at the Commercial Registry Agency with UIC BG204320423. A protection of personal data official is the company’s manager Alexander Stoynev. You can contact the personal data administrator at the aforementioned address, call our nationwide telephone number 0700 900 30 or via e-mail at [email protected]

 

1. DECLARATION OF CONFIDENTIALITY


"Form Bania" Ltd. hereby declares that in the processing of any provided by You personal data, Your confidentiality is respected and all the necessary and legal care for the confidentiality of such data is enforced. When handling personal data "Form Bania" EOOD takes measures to protect information from loss, misuse, disclosure, alteration or termination, as well as publication to unauthorized third parties.


2. PURPOSE OF PERSONAL DATA


The personal data You fill in on the Formabania.bg online shop when you register, order or send us a contact form (email) will be used only for Your service - order processing, sending a newsletter and contacting You in case of problems encountered in completing Your order. We guarantee that such data will not be unlawfully provided to third parties which are not mentioned in these terms or used for purposes other than those described in the privacy section.


2A. When is necessary to provide personal data


When customers and customers on the website order goods the online shop , their own two names, email address, contact phone number, delivery address, city and postal code to complete the order in the shopping cart. To order items from the online store, ou do not need to have a registered account, can order goods as a guest.


When users and customers the website make their voluntary registration in the store , the required fields are: two names, email address, contact phone number, address, city, country, area, and password. Other personal data when registering a new user can be: fax, company name, address extension, and zip code. When a new user registration is made, there is a possibility for voluntary registration for the company newsletter.


When users and customers of the Bania online store use the contact form https://formabania.bg/contact two names and a feedback e-mail.


When users and customers of the Forma Bania online store voluntarily subscribe to the Company Newsletter, if such opportunity is provided on the website, in order to obtain an additional discount on non-promotional products that are described in the General Terms and Conditions of the Site in the coupons and vouchers section.


2B. Agreement


By ticking "I have read and agreed to Privacy Policy," the customer or user makes an electronic statement stating that they are aware of the current privacy policy, have read and accepted them.


2C. Term


The deadline for storing all successfully delivered orders is 10 years.


2D. Legal Basis


Your consent is the Legal Basis of personal data processing.


3. THIRD PARTY INFORMATION ABOUT ONLINE SHOP PARTNERS OF FORMABANIA.BG


In order to deliver the ordered products from our site, we have signed contracts with the courier companies Speedy, Econt and Transpress for the territory of Bulgaria where we have agreed to deliver the items at preferential prices. If a customer does not choose a specific delivery company before the purchase is finally made Forma Bania will choose logistics company, which provides the best price offer for delivery of the ordered goods. For this purpose, we need to provide the courier company with information about the order, including: two names, a contact phone, information about ordered products, location, delivery address, and any additional information left by the customer regarding the delivery address.


For the sake of our website proper functioning and continuously improvement the quality of our products, we use the following programs and web solutions that could access Your IP address and analyze Your behavior while staying on the website without identifying You as an individual : Google Webmaster Tool, Google Analytics, and Facebook. If You disagree with these terms, You will not be able to use our site fully and should not use it in the future.


4. COOKIES POLICY


It is possible to collect and process information about Your visits to this webpage, such as information on which website You come from, what searches You make, which pages, categories, and products You are browsing. This information will be used to improve website content and for statistical purposes. It is possible to install cookies for the process of collecting a certain information. A cookie is a small data element sent to Your browser and stored on Your computer's hard drive. Cookies do not harm Your computer. You can set Your browser to notify You when You receive a cookie that will allow You to decide if You want to accept it or not. Learn more about cookies using this link: https://policies.google.com/technologies/cookies?hl=en


5. RIGHTS ACCORDING TO GDPR

Under the General Privacy Protection Act, You, as a subject of collection and processing of personal data, are entitled to exercise the following rights:

  • Right to provide us access to Your personal data that we administer if You have entered into the system by placing an order, registering as a user, sending us an email via the contact form or by Your personal email, or subscribing to our e-newsletter.
  • Right to edit the personal information if You believe there is an error in Your collected personal data, and You must provide the correct data.
  • The right to request the deletion of Your personal data or the limitation of the processing of personal data, informing the data administrator with the aforementioned contact methods.
  • Right of objection - You may at any time object to the processing of Your personal data.
  • You have a right to complain to the Personal Data Protection Commission, which is filed in certain form and with requisites as specified by the law.


6. ENCRYPTED CONNECTION


In order to ensure high security and privacy, the online store of Formabania.bg is powered by the “https //” secure information protocol thanks to the installed SSL security certificate.


7. LINKS TO OTHER SITES


It is possible to have links and references to other web pages posted on this website. "Forma Bania" Ltd. cannot guarantee the privacy standards and the privacy policies of these pages.